Yes, you may return goods without giving a reason within 14 days of taking delivery of the parcel. The goods must be in the original packaging and undamaged. The return of goods takes place via the online shop in which you purchased them.
What should I do if I want to file a claim regarding goods?
Kielle sells its products through wholesale, specialised dealers and retailers, not to final customers. For this reason if you intend to file a claim regarding goods, please contact the online shop in which you bought the product.
How can I return goods?
Kielle sells its products through wholesale, specialised dealers and retailers, not to final customers. For this reason if you intend to return goods, please contact the online shop in which you bought the product.
What is the warranty claims period?
All products of the kielle brand are covered by a standard statutory warranty period.
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At kielle, we aim to make our website a paradise with ideal goods for your perfect living. Our websites therefore use small files called cookies. However, we only use the necessary cookies, the ones needed to display our website correctly. We do not use any other cookies (e.g., marketing, or analytical). We promise.
